Full - Time
CA - WEST
Any level of education
To partner with the Shop Manager in the management of all assigned areas of the shop, including operational audits, Retail Academy initiatives as well as supporting the Shop Manager with recruiting and hiring.
Key Job Accountabilities:
Assist the Shop Manager to achieve shop sales targets in conjunction with achieving individual sales goals established by the Shop Manager and the business
Adhere to all Company Policies and procedures as per The Body Shop Employee Handbook, Shop Operations Manuals, and Body Talk (Company Intranet)
Perform opening and closing procedures for the shop as per The Body Shop’s operational standards including the completion of all audit documentation
Complete business reports accurately and on time as directed by the Shop Manager and District Manager
Assist in the recruitment, retention, training & development of high performing and diverse teams
Clarify expectations and provide on-going constructive feedback to the shop team where appropriate
Delegate appropriately, giving responsibility and development opportunities where possible
Provide on-going coaching, training and development for the shop team using The Body Shop Retail Academy training materials and selling techniques for on boarding new and current employees
Effectively execute visual merchandising to Company standards
To exemplify The Body Shop grooming guidelines and support the shop team to reflect the brand image.
Adhere to all Health & Safety policies & procedures in accordance with respective provincial requirements and Company policies
Adhere to all Profit Protection policies and procedures
Maintain the shop to the highest standards of cleanliness and hygiene
Responsible for maintaining the ethical standards of The Body Shop including minimizing the environmental, health and safety risks in the workplace. Report potential risks, near misses and real accidents to relevant managers and Body Talk
The Assistant Shop Manager will demonstrate and uphold the commitment and vision of the Company.
The Body Shop Employees / Customers
The Body Shop International plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Should you require any accommodation in the interview process, please notify human resources or the interviewer.